The Overview Advantage
The new Reservation Insights (formerly Insights) has been totally reimagined to put powerful data at your fingertips. It all starts with the addition of the business Overview tab that gives a snapshot of your agency reservations, including those in key alert categories that need attention.
For those with full access, the Overview tab also lets you view financial summaries of key booking types, including onboard sales and those with unallocated credits.
It’s All In the Tabs
A simplified tab navigation makes it easy to jump to the type of bookings you want to view in detail. Each tab also includes the number of reservations in that category. The new Alert Center tab takes you to a centralized view of all your reservations with alerts that need further attention.
Introducing Alert Center
Designed to make resolving alerts easier than ever, the new Alert Center shows you all your reservations that need attention. Aspects of a reservation that might trigger an alert include final payment due, dining conflicts, credit expiry and more.
Customize Your Results
To quickly sort the results or find a particular alert or reservation, you can choose from any of the dropdowns to filter your alerts by Timeframe, Reservation Type or Alert Type. You can also click on the magnifying glass to type in a search criteria.
We also give you the power to sort the results by clicking on any of the columns to sort by that category (ex: Agent, Booking ID, Ship Name).
Resolve Alerts Anywhere
You don’t need to be in Alert Center to take care of business. Within each tab’s data set, we’ll flag reservations that need further attention. Just look for the alert icon in the left rail. Clicking on it will take you to Alert Center for details on resolving the alert.
Get It Done
The new Reservation Insights puts you a few clicks away from all the information you need to manage your business and keep your clients sailing smoothly toward departure. That’s why, within each data tab, you’ll be able to perform tasks like toggle views, send reminder emails, and uncover new revenue opportunities.
Get Training
We’ve put together training content to make sure you get the most of every new feature.